LEGAL
Privacy Policy
Effective date: 11 November 2026
This policy explains what personal data we collect through ibda.co and by email, why we collect it, and what you can do about it. It does not cover job applications, which have their own privacy notice.
What we collect
Who we are
IBDÅ is the brand name of IBDA Innovate Build Deliver FZ-LLC, a company based at in5 Design, Dubai Design District (d3), Dubai, United Arab Emirates. We decide how and why the personal data described here is used, which makes us the controller of that data.
For any privacy question or request, email hello(at)ibda.co.
What we collect
Project inquiries. The form on Start a Project asks for your name and email address. You can also give your phone number, organization, role, location, the kind of support you need, a description of your idea or challenge, its stage, the outcome you want, a timeline, a budget range, how you heard about us, and any files you choose to upload.
Government innovation inquiries. The form on Government Innovation asks for your name, email address, organization or entity and sector. You can also give your phone number, what you want to improve or explore, the kind of support you are looking for, and the entities or programs involved.
Email. If you write to us, we keep your email address, your name and the content of the correspondence.
Technical data. Our website host, Squarespace, records technical information when you visit, such as your IP address, browser and device type, the pages you view and the site that referred you.
We do not ask for sensitive personal data, such as health information. Please do not include it in forms, files or emails.
How we use it
Why we use it
To reply to your inquiry and work out whether and how we can help.
To prepare a proposal or agreement when you ask for one.
To keep the website secure and block spam and abuse.
To understand, in aggregate, how the website is used.
To meet legal and accounting obligations.
We do not use your data for automated decisions about you. We do not add you to a marketing list because you sent an inquiry.
Legal basis
We aim to handle personal data in line with applicable UAE data protection law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the PDPL).
When you submit a form or email us, you give us the data so that we can respond, and we use it on the basis of your consent. You can withdraw consent at any time by emailing hello(at)ibda.co. Withdrawal does not affect what we did with the data before you withdrew.
Where applicable law allows processing without consent, we may rely on that instead. Examples are processing needed to take steps at your request before entering a contract, to perform a contract with you, or to meet a legal obligation.
Who we share it with
We do not sell personal data, and we do not share it with advertisers.
We share data only with service providers that process it for us:
Squarespace, which hosts this website and runs its forms, and so handles form submissions.
A spam-protection service (captcha), which protects our forms from spam. It may collect device and usage information when you submit a form.
Our email and file storage provider, where inquiries and correspondence are received and kept.
Inside IBDÅ, inquiries are handled by the people who need them to respond to you. If a project needs a specialist partner, we ask you before passing on your details.
We may disclose data when the law or a competent authority requires it.
International transfers
Squarespace and our other providers may store and process data on servers outside the UAE. Data protection laws in other countries may differ from UAE law. By submitting a form or emailing us, you understand that your data may be transferred to and stored on servers outside the UAE.
How we keep it safe
How long we keep it
We keep inquiry data and related correspondence only for as long as we need them to respond, follow up and meet legal and accounting obligations, and then delete or anonymize them.
Project inquiries and related correspondence: if we go on to work together, records are kept with the project file.
Contract and accounting records: for as long as applicable law requires.
Security
The website is served over an encrypted connection (HTTPS). We aim to limit access to form submissions and our mailboxes to the people who need it. No method of transmission or storage is fully secure, so we cannot guarantee absolute security. If you think your data has been exposed, tell us at hello(at)ibda.co.
Your rights and choices
Your rights
Subject to the conditions and exceptions in applicable law, you can ask us to:
confirm whether we hold personal data about you and give you a copy;
correct data that is inaccurate or incomplete;
delete your data;
restrict or stop our use of your data;
transfer your data to you or to another provider in a commonly used format;
stop using your data on the basis of consent you have withdrawn.
To make a request, email hello(at)ibda.co from the address you used to contact us. We may ask for information to confirm your identity. We will reply as soon as we reasonably can. There is no charge for a reasonable request.
If you are not satisfied with our response, tell us and we will look at it again. You may also contact the relevant UAE data protection authority.
Cookies
This website runs on Squarespace, which sets cookies and similar technologies in your browser. They are used for the site to work and stay secure, for example to load pages correctly and protect forms, and for basic statistics about visits and page views. We see these figures as aggregate statistics.
We do not use advertising cookies.
You can block or delete cookies in your browser settings. The site will still load, but some features may not work as intended.
Our pages link to other websites, including LinkedIn, Instagram and the sites of clients and partners. Their privacy practices are their own.
Children
This website is intended for businesses, institutions and professionals. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, email hello(at)ibda.co and we will delete it.
Changes to this policy
We will update this page when our practices or the law change, and revise the effective date at the top. If a change materially affects how we use data you have already given us, we will tell you by email where we can.
Contact
IBDA Innovate Build Deliver FZ-LLC
in5 Design, Dubai Design District (d3), Dubai, UAE
hello(at)ibda.co